At Shivamratan (OPC) Private Limited, accessible via shivamratan.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or book our services.

1. Information We Collect

We may collect the following information from you:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you make a booking.
  • Event Details: Information related to your event (type, date, preferences) to provide tailored services.
  • Website Usage Data: IP address, browser type, pages visited, and time spent on the site to improve our services.

2. How We Use Your Information

Your information is used for the following purposes:

  • To confirm and manage your bookings.
  • To provide personalized services and packages based on your requirements.
  • To communicate with you regarding updates, confirmations, or promotions (with your consent).
  • To improve our website, services, and user experience.
  • To comply with legal obligations and prevent fraud.

3. Sharing of Information

  • We do not sell or rent your personal information to third parties.
  • Your data may be shared with trusted service providers (vendors, payment gateways) strictly to deliver your booked services.
  • We may disclose information if required by law or to protect our legal rights.

4. Data Security

  • We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.
  • While we strive to secure your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

  • We may use cookies or similar technologies to enhance website performance and provide personalized experiences.
  • You can control or disable cookies via your browser settings, but some features of the website may not function properly.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction or update of inaccurate or incomplete data.
  • Request deletion of your personal information (subject to legal and contractual obligations).
  • Opt out of promotional communications at any time.

To exercise your rights, contact us at shivratanpvtltd@gmail.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

For questions or concerns regarding this Privacy Policy or your personal data, please contact us:

📞 7734065682
📧 shivratanpvtltd@gmail.com
📍 Old No-329, New No-126, 1st Floor, Arcot Road, Kodambakkam, Chennai-600024